Early on in my career in the Omnicom family of companies, I was lucky enough to be invited into their leadership development program at Harvard Business School and Babson College.
So true, @andrew. My rule of thumb is that every team member or employee has three responses: “I need,” “I can’t,” or “I won’t.” As a manager/leader, I can influence two of the three. The final option is a bit more nuanced to resolve but certainly possible. That means in every situation, statistically, I need to take action to make someone successful. That’s on me to surface, clarify, and take action to resolve.
So true, @andrew. My rule of thumb is that every team member or employee has three responses: “I need,” “I can’t,” or “I won’t.” As a manager/leader, I can influence two of the three. The final option is a bit more nuanced to resolve but certainly possible. That means in every situation, statistically, I need to take action to make someone successful. That’s on me to surface, clarify, and take action to resolve.